Chapter Policies

  1. POWER OF TWO. The lowest you accept is the highest you can expect. As such, all members should be mindful of the following minimum performance expectations in the chapter
    1. 2 referrals per week
    2. 2 121s per week
    3. 2 visitors per month
    4. 2 CEUs per week
    5. 1 live training per quarter
  2. Members may only represent products or services that are core to their business. This is defined as:
    1. member’s business imports, manufactures, or renders the product/service directly, or employs people to render such product/service directly; or,
    2. member’s business is a direct investor to the sister company which the member regularly engages with to perform or gives such services or goods. This shows a direct relationship/ affiliation; or,
    3. member’s business does not outsource said product or service to an independent third party who is not in any way directly affiliated with the member’s business, or is not an industrial partner endemic to the member’s business; or,
    4. member’s business determined to be lacking in experience or expertise in the product/service, or does not bring in significant share of revenue, as deliberated on and discussed with Membership Committee.
  3. New Members are expected to attend Member Success Program within the first 30 days of induction. Non-compliance may be subject to having their classification opened by the chapter.
  4. Attendance is checked at 6:50AM sharp. Arrival after that will be considered late. Two lates will be counted as one absence. Please refer to the full Attendance and Substitution Guidelines.
  5. If a member is unable to make it to the chapter meeting, they may make use of a substitute up to the three times over a rolling six-month period. Members who go beyond this are subject to review by the Membership Committee and may be subject to open classification status. Please refer to the full Attendance and Substitution Guidelines.
  6. Traffic Lights track the key lead metrics that impact the amount of closed business among referral partners in the chapter. Members are reminded of our commitment to help each other succeed and generate business for one another, and aim to be Green Members of good standing.
  7. Probation Policy: If the member is in RED or GRAY at the Traffic Lights Report (TLR) for 2 consecutive months, the member will be placed on probation for one month. The Membership Committee will collaborate with the member on a 30-day action plan to improve their traffic lights. Another review will be conducted after 30 days, during which
    1. probation will be extended if 50% of deliverables are met
    2. probation will be lifted if over 80% of deliverables are met
    3. member will be dropped if they exceed allowable absences
    4. member will be dropped if they stay in gray for 3 consecutive months
  8. 121s are business meetings with the aim of identifying referral opportunities while building relationships with each other. No 121 sheets, no 121. Similarly, “group 121s” are, by definition, not 121s and should not be encoded in BNI Connect.
  9. Members are encouraged to resolve any interpersonal conflicts among each other first. In the spirit of accountability and positive & supportive attitude, we discourage talking about members behind their backs. Should members fail to resolve the matter amicably among themselves, the prescribed process of escalation is as follows:
    1. seek support from Personal Mentors or Member Engagement Committee
    2. file formal letter to Membership Committee ([email protected])
    3. raise issue to region c/o Membership Committee and Support & Growth Director/ Ambassador
  10. Visitors have to stay 60 minutes
  11. Three lates = 1 absence
  12. Any proposed amendments or changes must be approved by a majority of Membership Committee, and ratified by the chapter president.